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Multiday Session Course

S23-2001 Supervisors as Leaders (2 Days)

Total Credits: 12 including 12 Supervision CEs

2000 Supervision |  600 Leadership and Management
Pamela Love Manning, PhD
Course Levels:

Schedule at a glance


This two-day workshop exposes supervisors to critical knowledge and skills, situational scenarios, and strategies for effective leadership. Participants will examine issues related to workplace culture, climate, and personal differences that institutionalize various types of behavior and interactions. Participants will explore how to maximize different types of training for improved results. This workshop is designed for human service supervisors and managers who are new to supervision or have some supervisory experience and would like to sharpen their supervisory skills.


Pamela Love Manning, PhD Related Seminars and Products

Pamela Love Manning, PhD., MSW, MBA

Dr. Pamela Love Manning (aka Dr. Pam Love) is President of PM Love Enterprises, a company that offers inspirational products, life and leadership coaching, and seminars on topics related to personal development and mental health. Dr. Love is an author and Certified Professional Coach, former university professor, and a highly sought after inspirational speaker and trainer who has presented locally and nationally. She has participated on panels, been a featured expert and a featured author with numerous individuals including Dr. Iyanla Vanzant and former U.S. Surgeon General Joycelyn Elders.

Dr. Love holds a B.S. in Applied Psychology from Coppin State University, a Master’s and Ph.D. in Social Work from the University of Maryland, and has completed specialized coursework in “smart thinking” and temperament analysis. Dr. Love currently serves on several university Boards in Maryland, is a member of CEO Space International, Fowler Wainwright International, Coachville, and a mentor for “She Counts”. She is the recipient of numerous honors and awards for her outstanding contributions to the community.

Learning Objectives

Upon the Completion of this webinar, participants will be able to:

  • Describe the purpose, function, and context of supervision
  • Compare and contrast the differences between a manager, supervisor, and leader
  • Describe the relationship between leadership and agency/employee
  • Examine various leadership styles, individual differences, and the impact on the supervisory relationship
  • Describe leadership development success factors

Bibliography & References


Agency for Healthcare Research and Quality. Retrieved from:

Araque, J. C., & Weiss, E. L. (2018). Leadership with impact: Preparing health and human service practitioners in the age of innovation and diversity. Oxford University Press.

Baker, S. D. (2015). Organizational Leadership and Ethics BUAD 625 (pp. 123-139). XanEdu Customer Publishing

Comar Regulations Retrieved November 27, 2020 from: :

Dolgoff, R. (2005). An introduction to supervisory practice in human services. Allyn & Bacon. Eight ways to manage up effectively. (2013, April 29). Psychology Today.

Feitosa, J., Grossman, R., Coultas, C. W., Salazar, M. R., & Salas, E. (2012). Integrating the fields of diversity and culture: A focus on social identity. Industrial and Organizational Psychology, 5(3), 365-368.

Human Services Management Competencies: A Guide for Non-profit and for profit agencies, foundations, and academic institutions (2018). The Network for Social Work

Management: Retreived November 27, 2020 from content/uploads/2018/12/HSMC-Guidebook-December-2018.pdf

Kadushin, A. & Harkness, D. (2014). Supervision in social work (5th ed.).New York: Columbia University Press.

Leadership theories. (n.d.). https://www.leadership-

Leadership: Instructor materials. (n.d.). Agency for Health Research and Quality.

Mindtools (n.d.). Successful Delegation. Retrieved November 27, 2020 from

National Association of Social Workers (NASW). (n.d.). NASW - National Association of Social Workers.

Northouse, P. G. (2016). Authentic Leadership. In Leadership: Theory and practice (7th ed. Chapters 8-10, pp. 195-252). Thousand Oaks, CA: Sage. (Complete the Authentic Leadership Self-Assessment on page 218-219)

Reimer, F. G. (2015) Ethical Misconduct and Negligence in Social Work. Social Work Today. Retreived August 15, 2020 from:

Reimer, F. G. (2020). Virtuous virtual social work. Social Work Today Magazine. Retrieved August 15, 2020 from: 0s ocial%20work%20is%20here,deliver%20services%20to%20clients%20remotely.&te xt=During%20national%20health%20crises%20that,serve%20clients%20without%20 risking%20contagion

Vick, J., Vanderlick, J. A., & Merricks, T. (2013). Professional Ethics: Boundaries in Helping Relationships. Retrieved from:

Workplace conflict prevention. (n.d.). Career Trend.

Why diverse teams are smarter HBR. (n.d.).

(n.d.). YouTube.

Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University Of Maryland School Of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 12 Category I Continuing Education Units for supervision. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education.

Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters.

Target Audience

Social Workers, LCPCs, and Psychologists

Late Fees and Refunds

Fee & Registration:

Cost is $260 and includes CE credit. Registering after February 9, 2023 will incur an additional $20 late fee. *Cancellations must be received 24 hours in advance prior to the live interactive webinar to receive a refund or a credit letter.


*All cancellations will be subjected to a $35.00 administration fee

Live Interactive Webinar Platforms




The Office of Continuing Professional Education hosts Live Interactive Webinars through two platforms: Zoom and WebEx.

Both platforms offer high quality and user-friendly webinar platforms for our registrants.


System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.


Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs