Description
This workshop exposes supervisors to critical knowledge and skills, situational scenarios, and strategies for effective leadership. Participants will examine issues related to workplace culture, climate, and personal differences that institutionalize various types of behavior and interactions. Participants will begin developing a leadership development plan. This workshop is designed for human service supervisors and managers who are new to supervision or have some supervisory experience and would like to sharpen their supervisory/leadership skills.
This workshop meets the Maryland Board of Social Work Examiners’ requirements for Supervision CEs. Additionally, this workshop also meets the Maryland Board of Social Work Examiners’ requirement for Board-Approved Supervisors to complete 12 credit hours of continuing education in social work supervision (COMAR 10.42.08.04).
Instructor
Dr. Pamela Love is the founder of DP Love Enterprises, LLC, and established the Finishers Network, a division of the company committed to disrupting excuses to help individuals and organizations achieve their goals.
Pam also serves as a Partner of Expand-Now, a company dedicated to fostering leadership growth across the country. Pam has worked with diverse populations including social work professionals, public defenders, people who have been/are justice involved, violence interrupters, youth in foster care, as well as executives, managers, and front-line workers.
Pam holds a B.S. in Applied Psychology from Coppin State University, a master’s and Ph.D. in Social Work from the University of Maryland and is certified to utilize the National Institutes for Correction’s Thinking for a Change curriculum. In addition to prior service on numerous boards and committees, Pam was appointed by Maryland’s Governor to serve on the Family Violence Council and serves on the Board of Executive Alliance. She is the recipient of numerous honors and awards for her outstanding contributions to the community.
Agenda & Learning Objectives
DAY 1 Agenda:
8:50-9:00 Log On/Registration
9:00 – 10:30
Defining and Mapping Supervision
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Defining supervision
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Leadership competencies and capacity
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Mission, vision and goals
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Qualifications, role, responsibilities, and functions
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Leadership Theories
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Supervisory relationship
10:30 – 10:45 Break
10:45 – 12:30
Leadership context
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Contextual aspects of supervision
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Making the transition to supervisor
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Navigating and managing customers & clients
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Impact on climate vs. culture
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Diversity in the workplace
12:30 – 1:30 Lunch
1:30 – 2:45
Diversity in the workplace continued
Small group discussions
Leading as gatekeepers
Developing Leadership Capacity & Goals
2:45 – 3:00 Break
3:00 – 4:15
Supervisory Process (cont’d)
Minimizing risk
Time management
4:15 – 4:30
Questions, wrap-up & adjourn
DAY 2 Agenda:
8:50 – 9:00 Log On/Registration
9:00 – 10:30
Supervisors Process and Methods
10:30 – 10:45 Break
10:45 – 12:30
Decision making
Leading in a virtual, in-person, or hybrid environment
Communication and feedback
Emotional intelligence
12:30 – 1:30 Lunch
1:30 – 2:45
Conflict, communication, and coaching
2:45 –3:00 Break
3:00 – 4:15
Building a healthy culture
Leadership priority planning
Small group discussions
4:15 – 4:30 Questions, wrap-up & adjourn
LEARNING OBJECTIVES:
Upon the completion of this workshop, participants will be able to:
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Understand the purpose, function, and contextual factors for supervisors as leaders.
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Examine the importance of key leadership competencies and qualities of exemplary leaders.
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Discuss leadership theories, individual differences, and the impact on the supervisory relationship.
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Explore supervision methods and processes.
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Explore ways to address conflict and more effectively communicate.
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Prepare a draft leadership development plan.
Bibliography & References
BIBLIOGRAPHY & REFERENCES
Agency for Healthcare Research and Quality. Retrieved from: https://www.ahrq.gov/teamstepps/longtermcare/module3/igltcleadership.html
Araque, J. C., & Weiss, E. L. (2018). Leadership with impact: Preparing health and human service practitioners in the age of innovation and diversity. Oxford University Press.
Baker, S. D. (2015). Organizational Leadership and Ethics BUAD 625 (pp. 123-139). XanEdu Customer Publishing
Comar Regulations Retrieved June 17, 2024 from: http://www.dsd.state.md.us/COMAR/ComarHome.html
Dolgoff, R. (2005). An introduction to supervisory practice in human services. Allyn & Bacon.
Eight ways to manage up effectively. (2013, April 29). Psychology Today. https://www.psychologytoday.com/us/blog/understand-other-people/201304/eight-ways-manage-effectively
Feitosa, J., Grossman, R., Coultas, C. W., Salazar, M. R., & Salas, E. (2012). Integrating the fields of diversity and culture: A focus on social identity. Industrial and Organizational Psychology, 5(3), 365-368. https://doi.org/10.1111/j.1754-9434.2012.01462.x
Human Services Management Competencies: A Guide for Non-profit and for profit agencies, foundations, and academic institutions (2018). The Network for Social Work Management: Retrieved June 17, 2024 from https://www.socialserviceworkforce.org/resources/human-services-management-competencies
Kadushin, A. & Harkness, D. (2014). Supervision in social work (5th ed.).New York: Columbia University Press.
Leadership theories. (n.d.). Leadership-Central.com. https://www.leadership- central.com/leadership-theories.html
Leadership: Instructor materials. (n.d.). Agency for Health Research and Quality. https://www.ahrq.gov/teamstepps/longtermcare/module3/igltcleadership.html
Mindtools (n.d.). Successful Delegation. Retrieved November 27, 2020 from https://www.mindtools.com/pages/article/newLDR_98.htm2
Target Audience
Social Workers, LCPCs, and Psychologists
We welcome anyone interested in the topic!
Late Fees and Refunds
The base price is $260, which includes CE credit.
Late Fee: On October 25, 2024, a non-refundable late fee of $20 is added to the base price. Late fees cannot be refunded or applied to account credit.
Cancellations: **ALL cancellations will be subjected to a $35.00 administration fee.** Cancellations must be received 24 hours in advance prior to the workshop to receive a refund or an account credit.
ADA Accommodations
If you are requesting ADA accommodations, please contact our office via email at least two weeks prior to the workshop date. Requests after that date may not be fulfilled.
Our email address is cpe@ssw.umaryland.edu.
