Description
What is your conflict style? Kenneth Thomas and Ralph Kilmann developed a conflict mode instrument and defined five conflict styles. This session will provide an overview of the conflict styles and a deeper understanding of the connection between relationships and outcomes in achieving desired results. Participants will explore their own reaction to real-life situations and examine the role of context and identity in addressing conflict. This session will focus on professional interactions, although participants often find application to their personal interactions as well.
This training includes access to the TKI Conflict Style Assessment that is included in the registration.
Instructor
Toby Treem Guerin, JD, Clinical Instructor and Associate Director of the Center for Dispute Resolution at the University of Maryland Carey School of Law (C-DRUM). Professor Guerin teaches the Mediation Clinic where she provides instruction on the theory and practice of alternative dispute resolution (ADR). Professor Guerin advances ADR throughout the law school serving as supervisor of ADR externships and advisor to the ADR Team.
As associate director of C-DRUM, Professor Guerin oversees program development, training, and mediation services. She has trained hundreds of individuals on topics related to mediation, negotiation, communication, and restorative practices. Professor Guerin regularly serves in the role of a neutral providing mediation, coaching, restorative circles, and facilitation for courts, state and federal agencies, prisons, and the community.
Professor Guerin served as the primary author on a comprehensive report on court-affiliated ADR programs in Maryland and was involved in the state-wide development of the mediator quality assurance initiative. She is chairperson of the Maryland State Bar Association’s ADR Section and is active with the American Bar Association’s Section on Dispute Resolution.
Ms. Guerin is the 2020 recipient of the Robert M. Bell Award for Outstanding Achievement in ADR in Maryland, bestowed by the Maryland State Bar Association. She is active nationally with the American Bar Association Section of Dispute Resolution and the American Association of Law Schools Clinical Section ADR Committee. Ms. Guerin graduated with honors from Maryland Carey Law and is a member of the Maryland Bar. She holds a B.S. in mathematics from the University of Massachusetts, Amherst.
Agenda & Learning Objectives
AGENDA:
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8:45 - 9:00
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Registration/Log On
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9:00 – 10:30
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Lecture
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10:30- 10:45
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Break
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10:45 – 12:15
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Lecture (Continued)
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12:15
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Questions & Adjournment
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LEARNING OBJECTIVES:
Upon the completion of this workshop, participants will be able to:
Bibliography & References
BIBLIOGRAPHY & REFERENCES
Shell, Richard G., “Bargaining Styles and Negotiation: The Thomas-Kilmann Conflict Mode Instrument in Negotiation Training,” Negotiation Journal (April 2001).
Moore, Christopher, W., The Mediation Process: Practical Strategies for Resolving Conflict, 1996.
Thomas, Ralph and Kilmann, Thomas, Conflict Mode Instrument Profile and Interpretive Report, CPP, Inc. 2001, 2007
Fisher, R., Ury, W., & Patton, B. (2006). Getting to Yes (2nd ed.). Penguin Putnam.
Lens, Vicki , Principled Negotiation: A New Tool for Case Advocacy, Social Work, July 2004, Vol. 49, No. 3, pp. 506-513.
Andrea Kupfer Schneider, Negotiating While Female, 70 SMU L. REV. 695 (2017) https://scholar.smu.edu/smulr/vol70/iss3/6
Andrea Kupfer Schneider, What’s Sex Got to Do With It: Questioning Research on Gender and Negotiation, 19 Nevada Law Journal 919 (2019)
Sandberg, Sheryl, and Nell Scovell. Lean in: Women, Work and the Will to Lead. New York: Alfred A. Knopf, 2013.
Target Audience
Social Workers, LCPCs, and Psychologists
All those interested in Topic Welcomed
Late Fees and Refunds
Fee & Registration:
Cost is $95 which includes CE credit and access to the TKI Conflict Style Assessment. Registering after 4/21/23 will incur an additional $20 late fee.
*Cancellations must be received 24 hours in advance prior to the live interactive webinar to receive a refund or a credit letter.
*All cancellations will be subjected to a $35.00 administration fee
