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S23-600 Mapping Your Organization with the Circles of Influence Model

Total Credits: 3 including 3 Category I CE

600 Leadership and Management |  800 Online
S.Colby Peters, PhD, MSW
Course Levels:
3 Hours 15 Minutes



Dr. Peters originally developed the Circles of Influence Model (CIM) when she was running a nonprofit and wanted to help the employees understand the systems-related challenges in their organization and draw out their ideas for solutions. Since then, she has used the CIM in several organizations to help them see how relationships, patterns of communication, and differences in decision-making power affect organizational processes and individual effectiveness. The CIM is not only useful for gathering systems information; it can also be an effective conflict management tool because building a CIM together increases understanding and empathy and promotes communication and creative problem-solving. In this workshop, participants will learn how to build a CIM that reflects their understanding of their own organization.

Participants will need some large white paper, such as 8.5”x11” or 11”x17”, a pencil and eraser, colored pencils or markers, a glue stick or tape, and scissors.


S.Colby Peters, PhD, MSW Related seminars and products

Colby has over 10 years of nonprofit experience in operations, development, technology and design, program development, and, most recently, organizational assessment using advanced research and analytic techniques with both quantitative and qualitative data. In addition, she has experience in policy research, development, and analysis, to include research and analysis of Maryland’s disability policies for Heather Mizeur’s gubernatorial campaign in 2014. Colby has shared her talents with many nonprofits in both professional and volunteer capacities, including the Y of Central Maryland, the Light House Shelter in Annapolis, and the Boys and Girls Clubs of Annapolis and Anne Arundel County.


Colby received her Master’s and PhD in social work for the University of Maryland. For her dissertation, Colby developed the first multi-level leadership model and assessment tool rooted in social work values and created for human service organizations.


Colby’s passion for organizational and leadership skill development stems from her belief – supported by research and experience – that with the right communication skills, the application of human service-centered principles of leadership, and some creativity and open-mindedness, non-profit organizations can realize their goals while making the most of available time and resources.

Agenda & Learning Objectives


8:45 - 9:00 

Registration/Log on 

09:00 - 10:30 


10:30 - 10:45 


10:45 - 12:00 

Lecture Continued 

12:00 - 1:00 


1:00 - 2:30 

Lecture Continued 

2:30 - 2:45 


2:45 - 4:30 

Lecture Continued 


Questions & Adjournment 



Upon the completion of this workshop, participants will be able to:


  • Define “systems thinking” 

  • Explain how a CIM is useful for learning systems thinking and understanding relationships, patterns of communication, and decision-making power 

  • Using established guidelines, build a CIM of the participant’s organization from their own perspective 

Bibliography & References



Bolden, R. (2020). Systems leadership: pitfalls and possibilities. 

Bolden, R., Evans, D., Jarvis, C., Mann, R., Patterson, M., & Thompson, E. (2019). Developing systems leadership in public health: A scoping report. 

Bolden, R., Gulati, A., & Edwards, G. (2019). Mobilizing change in public services: insights from a systems leadership development intervention. International Journal of Public Administration. 

Buchanan, R. (2019). Systems thinking and design thinking: The search for principles in the world we are making. She Ji: The Journal of Design, Economics, and Innovation, 5(2), 85-104. 

Cabrera, L., Sokolow, J., & Cabrera, D. (2021). Developing and validating a measurement of systems thinking: The systems thinking and metacognitive inventory (STMI). Routledge handbook of systems thinking, 1-42. 

Gilissen, M. G., Knippels, M. C. P., & van Joolingen, W. R. (2020). Bringing systems thinking into the classroom. International Journal of Science Education, 42(8), 1253-1280. 

Grewatsch, S., Kennedy, S., & Bansal, P. (2021). Tackling wicked problems in strategic management with systems thinking. Strategic Organization, 14761270211038635. 

Hobbs, C., & Midgley, G. (2020). How systems thinking enhances systems leadership. 

Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University Of Maryland School Of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for {3} Category I Continuing Education Units. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education.

Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters.

Target Audience

Social Workers, LCPCs, and Psychologists

All those interested in Topic Welcomed

Late Fees and Refunds

Fee & Registration:

Cost is $70 and includes CE credit. Registering after 2/17/23 will incur an additional $20 late fee.

*Cancellations must be received 24 hours in advance prior to the live interactive webinar to receive a refund or a credit letter.


*All cancellations will be subjected to a $35.00 administration fee

Live Interactive Webinar Platforms


The Office of Continuing Professional Education hosts Live Interactive Webinars through two platforms: Zoom and WebEx.

Both platforms offer high quality and user-friendly webinar platforms for our registrants.


System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.


Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs



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