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S23-300 Understanding and Meeting the Special Needs of Older Gay, Lesbian, Bisexual, and Transgender Persons

Total Credits: 3 including 3 Category I CE

300 Aging
Joanna Frankel, LCSW-C
Course Levels:
3 Hours 15 Minutes



Three million Americans over 55 identify themselves as gay, lesbian, bisexual, transgender, or Queer (GLBTQ). GLBTQ older adults have faced tremendous challenges during their lifetime and continue to during their post-retirement years. What are best practices in working with GLBTQ seniors in nursing homes, assisted living, adult day care, and other healthcare settings? What are their unique needs and how are they sensitively met? Join us for this interactive, informative and fun diversity training class.

This workshop meets the DC LGBTQ Training Requirement.



Joanna Frankel, LCSW-C Related Seminars and Products

Joanna Frankel, MSW, LCSW-C is a graduate of Towson University with her Bachelor of both Psychology and Gerontology. Joanna obtained her MSW from the University of Maryland, School of Social Work with a clinical concentration and a focus in aging. Since then, Joanna has been working in the long-term care setting for over 20 years as a director and a consultant. Additionally, Joanna is passionate about supervising social work licensee candidates. Joanna is the Owner of Frankel Care Consulting, and her focus is to guide and educate professionals, individuals, and families through senior life transitions.  


Agenda & Learning Objectives



Registration/Log On 

9:00 – 10:30 


10:30- 10:45    


10:45 – 12:15 

Lecture (Continued) 


Questions & Adjournment 



Upon the completion of this workshop, participants will be able to:

  • Identify top 3 major challenges for LGBTQ older adults 

  • Name at least 2 best practices in working with LGBTQ older adults in healthcare and senior living 

  • List at least 2 ways to be culturally sensitive to LGBTQ older adults 

Bibliography & References


“Sexuality in older age: essential considerations for healthcare professionals”  Taylor & Gosney, Age and Ageing, 2011.

Social Gerontology, Hooyman & Kiyak, 2011.

Journal of Aging Studies, Van Wagenen,, 2013

American Journal of Public Health, Fredriksen-Goldsen,, 2013

American Nurse Today, Lim,, 2013

Welcoming LGBT Residents: A Practical Guide for Senior Living Staff, Johnston, 2020.

Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University Of Maryland School Of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 3 Category I Continuing Education Units. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education.

Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters.

Target Audience

Social Workers, LCPCs, and Psychologists

All those interested in Topic Welcomed

Late Fees and Refunds

Fee & Registration:

Cost is $70 and includes CE credit. Registering after April 12, 2023 will incur an additional $20 late fee. *Cancellations must be received 24 hours in advance prior to the live interactive webinar to receive a refund or a credit letter.


*All cancellations will be subjected to a $35.00 administration fee

Live Interactive Webinar Platforms




The Office of Continuing Professional Education hosts Live Interactive Webinars through two platforms: Zoom and WebEx.

Both platforms offer high quality and user-friendly webinar platforms for our registrants.


System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.


Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs