F25-2000 Strengthening Supervision in Behavioral Health Care (2 Days)

Instructor

Agenda & Learning Objectives

AGENDA:

Day 1: Supervision Overview  

8:50 AM – 9:00 AM Log On  

9:00 AM – 10:30 AM 

Introduction  

• Introduction to the course, overview of the agenda, and setting expectations.  

Understanding the Role of Supervision in Behavioral Health Care  

• Define the purpose and importance of effective supervision and identify key responsibilities and competencies of a supervisor.  

• Types of supervision and elements of these  

• Delivery methods  

Enhancing Supervisory Skills and Techniques  

• Communication, feedback, and conflict resolution skills.  

• Role-playing exercises focused on real-life scenarios.  

10:30 AM – 10:45 AM Break  

10:45 AM – 12:15 PM  

Implementing Effective Supervision Models  

• Evaluate and apply different supervision models.  

• Group work on designing a supervision plan based on a provided case study.    

12:15 PM - 12:45 PM Lunch Break    

12:45 PM – 2:15 PM 

Promoting Ethical and Culturally Competent Supervision  

• Address ethical dilemmas and integrate cultural competence into supervision.  

• Ethical dilemma case discussions and cultural competence assessment exercises.  

Supporting Supervisee Professional Development  

• Facilitate professional growth and manage work-related stress.  

• Developing individualized professional development plans and stress management techniques.  

2:15 PM – 2:30 PM Break    

2:30 PM - 4:00 PM  

Monitoring and Evaluating Supervision Effectiveness  

• Establish goals and implement evaluation processes for supervision.  

• Setting measurable goals for supervision   

Review and Q&A  

• Recap key learnings and address participant questions.  

• Q&A   

4:00 PM Adjournment 

Day 2: Maryland COMAR and Supervision  

8:50 AM – 9:00 AM Log On  

9:00 AM – 10:30 AM 

Welcome Back and Day 1 Recap  

• Brief review of Day 1 content and outline of Day 2 agenda.  

• Participant reflections on key takeaways from Day 1 and goals for Day 2  

Addressing Challenges in Supervision  

• Identify common challenges and develop problem-solving strategies.  

• Problem-solving exercises and peer feedback.  

Integrating Technology into Supervision  

• Explore the use of technology in supervision and ethical considerations.  

• Demonstrations of tele-supervision tools and group discussions on best practices.  

10:30 AM – 10:45 AM Break  

10:45 AM – 12:15 PM  

Applying COMAR Regulations in Supervision  

• Summarize key COMAR regulations and ensure compliance.  

• Discussion about liability types and experiences  

12:15 PM - 12:45 PM Lunch Break  

12:45 PM – 2:15 PM 

Ensuring Compliance with Licensing Requirements  

• Identify requirements for Board-approved supervisors and guide supervisees on responsibilities.  

• Case study on supervision documentation  

Practical Application: Developing a Supervision Plan  

• Integrate learning into practice by developing a comprehensive supervision plan.  

• Workshop where participants draft supervision plans incorporating COMAR compliance, ethical guidelines, and evaluation methods.  

2:15 PM – 2:30 PM Break   

2:30 PM - 4:00 PM  

Peer Review and Feedback on Supervision Plans  

• Provide and receive feedback on supervision plans: group activity  

Final Review and Wrap up  

• Recap Day 2 and the overall training  

• Final Q&A session  

4:00 PM Adjournment 

LEARNING OBJECTIVES:

Upon the completion of this workshop, participants will be able to:

Day 1    

• Define the purpose and importance of effective supervision in behavioral health care.   

• Evaluate different supervision models, such as developmental, integrative, and competency-based approaches, to determine the best fit for various clinical contexts.   

• Recognize and address ethical dilemmas in supervision, including issues related to confidentiality, dual relationships, and boundary-setting.     

Day 2   

• Develop strategies for supporting supervisees in managing work-related stress, burnout, and vicarious trauma.   

• Establish clear goals and measurable outcomes for supervision to ensure continuous quality improvement.    

• Summarize and interpret the key COMAR regulations governing the qualifications, responsibilities, and standards for social work supervision in Maryland.   

Bibliography & References

BIBLIOGRAPHY & REFERENCES

ASWB. (2024). Clinical social work supervision: Supervisor requirements. Retrieved from https://www.aswb.org/wp-content/uploads/2024/06/Clinical-social-work-supervision-requirements-for-supervisors.pdf   

Bowman, M. E. (2019). Organizational and environmental influences of staff and client outcomes in child welfare: The impact of macro level factors on practice. Chapter in book: The Child Welfare System: Perspectives, Challenges and Future Directions.  

Bowman, M. E. (2019). Attachment Theory, Supervision and Turnover in Child Welfare. Child Welfare, 97(1), 1-19.  

Bowman, M.E. (2020). Exploring the Connections between Child Welfare Workers’ Burnout, Role Strain, Support, and Organizational Commitment. Proquest Dissertations and Theses.  

Berzoff, J. (2023). Intersectionality: Power Differentials, Impasses and Enactments in Clinical Practice and in Supervision. Psychoanalytic Social Work, 30(1), 64-76.  

Chen, S. & Scannapieco, M. (2010) The influence of job satisfaction on child welfare workers desire to stay: An examination of the interaction effect of self-efficacy and supportive supervision. Children and Youth Services Review, 32(1), 482­486. doi 10.1016/j.childyouth.2009.10.014.  

Munson, C. (2012). Handbook of clinical social work supervision. Routledge.  

NASW. (2013). Best practices in social work supervision. Retrieved from https://www.socialworkers.org/LinkClick.aspx?fileticket=GBrLbl4BuwI%3D&portalid  

Newcomb, M. (2022). Supportive social work supervision as an act of care: A conceptual model. The British Journal of Social Work, 52(2), 1070-1088.  

Rothwell, C., Kehoe, A., Farook, S. F., & Illing, J. (2021). Enablers and barriers to effective clinical supervision in the workplace: a rapid evidence review. BMJ open, 11(9), e052929.  

Travis, D., Lizano, E., & MorBarak, M. (2015). ‘I’m so stressed!’: A longitudinal model of stress, burnout, and engagement among social workers in child welfare settings. British Journal of Social Work Advance Access, 0(0),1-20. doi 10.1093/bsjw/bct205.

Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University of Maryland School of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 12 Category I Continuing Education Units for supervision. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education. 

ASWB Information 

University of Maryland School of Social Work Office of Continuing Professional Education, #1611, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 2/11/2024-2/11/2027.  

To receive ACE credit, full attendance is required; no partial credits will be given for partial attendance. 

Certificate Access

To access the evaluation and certificate, click on the orange certificate button in your CPE account. Once you complete the evaluation, access to the certificate will be available.  

Live Interactive Webinars (Cat I) and Live Webinars (Cat II) - Allow up to 30 minutes post-training for attendance to be verified, then you will be able to access the evaluation and certificate. 

In Person Trainings - Please allow five (5) business days post-training for attendance to be verified, then you will be able to access the evaluation and certificate. 

Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters. Contact our office at cpe@ssw.umaryland.edu for more information.  

Evaluation

Participants will have access to the evaluation after attendance has been verified. Evaluations will be available for one (1) week after the workshop has ended.  

After one (1) week, participants will no longer have access to the evaluation and will have to contact CPE about reactivation.

Target Audience

Social Workers, LCPCs, and Psychologists

We welcome anyone interested in the topic!

Live Interactive Webinar Platforms

LIVE INTERACTIVE WEBINAR PLATFORMS

The Office of Continuing Professional Education hosts Live Interactive Webinars through Zoom. This platform offers a high quality and user-friendly webinar platform for our registrants.

System Requirements:

• Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
• Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

• Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.

Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Our webinar policies can be found on our website by clicking here.

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs

https://umbsswcpe.ce21.com/Page/live-interactive-webinar-procedures-policies-4129

Code of Conduct

The Office of Continuing Professional Education at the University of Maryland School of Social Work adheres to the NASW Code of Ethics. This policy is to ensure that the training environment for social work professionals remains respectful, productive, and conducive to learning. Disruptive behavior that interferes with the learning process, disrupts the training experience for others, or undermines the integrity of the program will not be tolerated.

Expectations for Participant Engagement:

In alignment with the NASW Code of Ethics and the University of Maryland Baltimore Code of Conduct, participants are expected to demonstrate professionalism, which includes respecting confidentiality, maintaining a collaborative and respectful tone, and contributing positively to the group dynamic. Disclosures made during the training (e.g., case studies or personal reflections) must be handled with care and in accordance with ethical and legal guidelines.

All participants in the training program are expected to:

• Engage actively in the learning process and show respect for the opinions and contributions of others.
• Demonstrate professionalism in both attitude and behavior, maintaining respect for instructors, peers, and the training environment.
• Maintain open communication by expressing concerns or disagreements constructively and respectfully.
• Follow the guidelines and expectations provided by instructors and facilitators.
• Support a collaborative learning environment where all participants feel valued and safe to contribute.

Instructors and CPE staff reserve the right to dismiss participants who do not adhere to ethical/professional principles and standards. If removed, CEs will be adjusted to reflect the time attended, unless otherwise specified. 

ADA Accommodations

If you are requesting ADA accommodations, please contact our office via email at least two weeks prior to the workshop date. Requests after that date may not be fulfilled.  

Our email address is cpe@ssw.umaryland.edu.  

Late Fees and Refunds

The base price is $260, which includes CE credit.  

Cancellations: **ALL cancellations will be subjected to a $35.00 administration fee.**  To be eligible for a refund or CPE account credit, cancellations must be made at least 24 hours before the workshop. 

For more information, please read the general policies on our website.