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F22-4001 Innovative Strategies, Including Anonymous Online Screening and Counseling Support

Total Credits: 1.5 including 1.5 Category I CE

4000 BHWell Lab |  800 Online
Jodi Jacobson Frey, PhD, LCSW-C, CEAP |  Maggie Mortali, MPH
Course Levels:
1 Hour 30 Minutes



Suicide prevention and overall mental health and well-being are critically important for working-aged adults. Workplaces are a relatively untapped environment where prevention, early intervention and referral to treatment can be offered to employees and also their family members. Recent data from the Centers for Disease Control and Prevention (CDC) highlights industries and occupations that have higher risks for suicide (Peterson C, 2020). The CDC recommends a comprehensive approach to suicide prevention, including participation from employers.

There are many obstacles to providing suicide prevention care at the workplace and many of them center around stigma about mental health treatment. In response to some of the barriers, the American Foundation for Suicide Prevention (AFSP) created the Interactive Screening Program (ISP) to provide an anonymous online screening and counseling dialogue platform for employees. The ISP uses standardized measures for stress and depression, as well as burnout and suicide risk. The screening is often distributed to employees through a broader work/life effort or promotion, but can also be used to target high risk groups, such as nurses during the pandemic (Moutier, 2012; Norcross, 2018). After completing the screening, employees are scored for suicide and broader mental health risk and receive a customized response from a mental health counselor. The employee is encouraged to access more formal help-seeking services when indicated by their risk score, but the ISP allows employees to also remain completely anonymous and dialogue with a counselor who is trained to use motivational interviewing techniques to support and encourage help-seeking behaviors.

The speakers will provide an overview of research on the ISP in the healthcare industry which represents the first study to examine outcomes from using the ISP on help-seeking. The speakers will also provide an interactive demonstration of the ISP and talk about how workplaces, healthcare and other industries, have worked to incorporate anonymous screening and support into their existing mental health and workplace wellness programs.


Jodi Jacobson Frey, PhD, LCSW-C, CEAP's Profile

Jodi Jacobson Frey, PhD, LCSW-C, CEAP Related seminars and products

Dr. Jodi Jacobson Frey, PhD, LCSW-C, CEAP is a Full Professor with tenure at University of Maryland, School of Social Work. Dr. Frey chairs the Social Work in the Workplace & Employee Assistance Sub-specialization (formerly EAP Sub-specialization) and the Financial Social Work Initiative. She is the Founder and Faculty Executive Director of the newly launched Behavioral Health and Well-Being Lab (BHWell Lab). Her MSW and PhD degrees were earned from the University of Maryland.


Dr. Frey’s research focuses on workplace behavioral health, including the impact of employee mental health, substance use and well-being on productivity and safety. She studies the effectiveness of employee assistance, work/life, and related programs for working aged adults and their families. She has dedicated a significant portion of her research and advocacy work to suicide prevention, mental health, substance use and recovery and the intersection with the workplace.


Recent refereed articles have been published in JAMA, American Journal of Addictions, Social Work, Journal of Career Development, Journal of Occupational and Environmental Medicine, Research on Social Work Practice, and Suicide and Life-Threatening Behavior. Dr. Frey regularly presents her research at national and international conferences. She is the Co-Editor-in-Chief for the Journal of Workplace Behavioral Health. Dr. Frey also co-founded the International Employee Assistance Digital Archive, housed at the University of Maryland, and which was awarded the Best Use of Technology in the Employee Assistance Field by the Employee Assistance Professionals Association (EAPA) in 2019.


Dr. Frey co-chairs the Workplace Suicide Prevention and Postvention Committee where she is contributing as a leader in the development and dissemination of the National Guidelines for Workplace Suicide Prevention. She is also a past chair of EAPA’s Subcommittee on Workplace Disaster Preparedness and Response. In 2006, Dr. Frey was the recipient of the EAPA President’s Award for Excellence, recognizing her work on this committee.

Maggie Mortali, MPH Related seminars and products

Maggie G. Mortali, MPH

Senior Program Director

American Foundation for Suicide Prevention (AFSP)


Maggie G. Mortali is a Senior Program Director and workplace mental health expert at the American Foundation for Suicide Prevention. Since joining AFSP in 2011, Ms. Mortali established and now leads a department dedicated to AFSP’s workplace initiatives, including the groundbreaking Interactive Screening Program (ISP), an online assessment tool that connects users to the appropriate mental health services. In this role, she has cultivated partnerships with large public and private sector employers, institutions of higher education, and law enforcement agencies to enhance their employee assistance programs (EAPs) and other mental health services.


With over a decade of experience in the suicide prevention field, Ms. Mortali is a recognized thought leader in the use of internet-based technologies to reach at-risk populations who are resistant to seeking help. She speaks regularly at national and regional conferences about her innovative work and has published articles on program evaluation and outcomes, suicide prevention strategies, workplace culture, and employee wellness. She is the co-author of a chapter on suicide prevention in the workplace in the book, Mental Health in the Workplace: Strategies and Tools to Optimize Outcomes. In 2019, she collaborated with the American Association of Suicidology and the United Suicide Survivors International to develop the National Guidelines for Workplace Suicide Prevention.


She holds a master’s degree in public health in Prevention Science from Emory University Rollins School of Public Health and a bachelor’s degree in Psychology from the University of North Carolina Wilmington.


You can follow Ms. Mortali on Twitter at @MaggieAFSP.

Agenda & Learning Objectives


11:50 - 12:00 Registration/Log on
12:00 - 1:30


1:30 Questions & Adjournment



Upon the completion of this workshop, participants will be able to:

  • Participants will be able to describe the goals of the Interactive Screening Program (ISP).  
  • Participants will be able to describe the components and processes of the ISP and how a workplace can begin to integrate such a program into their employee offerings.
  • Participants will learn how an online screening program can help identify individuals at risk and initiate supportive services anonymously.

Bibliography & References



Moutier, C. N. (2012). The suicide prevention and depression awareness program at the University of California, San Diego School of Medicine. Academic Medicine, 87(3), 320-326.

Norcross, W. A.-K. (2018). Update on the UC San Diego healer education assessment and referral (HEAR) program. Journal of Medical Regulation, 104(2), 17-26.

Peterson C, S. A. (2020). Suicide Rates by Industry and Occupation — National Violent Death Reporting System, 32 States, 2016. MMWR Morb Mortal Wkly Rep 2020;69:57–62.



Live Interactive Webinar Platforms




The Office of Continuing Professional Education hosts Live Interactive Webinars through two platforms: Zoom and WebEx.

Both platforms offer high quality and user-friendly webinar platforms for our registrants.


System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.


Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Late Fees and Refunds

Fee & Registration:

Cost is $25 and includes CE credit. Registering after October 20, 2022 will incur an additional $20 late fee. *Cancellations must be received 24 hours in advance prior to the live interactive webinar to receive a refund or a credit letter.


*All cancellations will be subjected to a $35.00 administration fee

Course Completion & CE Information

Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University Of Maryland School Of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 1.5 Category I Continuing Education Units. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education.


ASWB Approved

Course completion requirements: To earn CE credit, social workers must log in at the scheduled time, attend the entire course, and complete the online course evaluation located in your account. After the online course evaluation is completed, you are then able to download your certificate. Partial Credit will not be given for participants who arrive late or leave early.


Unversity of Maryland School of Social Work, Office of Continuing Professional Education, provider #1611, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. UMSSW Office of CPE maintains responsibility for this course. ACE provider approval period: 02/11/2021 to 02/11/2024. Social workers participating in this course receive 1.5 continuing education credits.


Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters.

Target Audience

Social Workers, LCPCs, and Psychologists

All those interested in Topic Welcomed

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs