Carol Velandia Pardo, MSW, MBA, PMP, CHI
Access Language Services (EALS) and a recognized expert in language access policy, negotiation, and diversity, equity, and inclusion (DEI). With a background in social work and interpretation, Carol has dedicated her career to ensuring equitable access to services for Limited English Proficient (LEP) populations.
Carol has developed groundbreaking training programs, including the Interprofessional Curriculum: Effective Inclusion through Language Access, which is being trademarked. She has also spearheaded language access training initiatives for government agencies, healthcare providers, and educational institutions. Her expertise extends to policy development, advocacy, and training design, helping organizations implement culturally and linguistically appropriate services.
In addition to her professional accomplishments, Carol is a passionate advocate for language justice and the elimination of language-based discrimination. She has been a key contributor to language access initiatives at state and national levels, working with various agencies to improve multilingual communication. Through her work, she aims to foster a more inclusive society where language is not a barrier but a bridge to opportunity and equal access.