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Tele Behavioral Health Practices and Standards for Effective Clinical Outcomes

Total Credits: 3 including 3 Category I CE



The way in which we deliver behavioral health has forever changed due to the covid crisis. Many behavioral health services moved from in person to online literally overnight. With the lifting of the state of emergency and the waivers that have been granted related to Telebehavioral Health (TBH), the landscape in which to provide legal and effective service is less clear.   This workshop will examine best practices in TBH and review the current legal and practice standards. 


Jane Schindler, LCSW-C, BC-TMH Related seminars and products

Clinical Instructor, University of Maryland School of Social Work

Jane Schindler, LCSW-C, has Master's in Social Work from the University of Iowa and is a licensed clinical social worker.  She joined the University of Maryland School of Social Work in Nov 2019 as a clinical instructor.  This newly funded position was created to offer   students exposure to and instruction on best practices of delivering tele behavioral health. 

Her work at the School of Social Work includes interprofessional education (IPE), conducting seminars and workshops and co-teaching a course on tele-behavioral health.  She also is a field instructor.

 Much of her clinical work has involved adjustment to illness, loss and grief.  Prior to joining the School of Social Work, she was a Palliative Care Social Worker at Johns Hopkins Bayview Medical Center.  She is certified in Palliative Care and Hospice and Tele mental Health. 


Agenda & Learning Objectives


8:30 Registration


10:30 - 10:45  


Lecture (Continued)

12:15 Questions & Adjournment



Upon the completion of this workshop, participants will be able to:

  • Understand the risk and benefits of the use of TBH for clients and clinical outcomes.
  • Identify governing bodies and the rules and regulations that guide TBH and social work practice.
  • Describe steps necessary to mitigate or manage a crisis at a distance.
  • Improve confidence in using TBH.
  • Review considerations for conducting groups online


Bibliography & References



Hilty DM, Ferrer DC, Parish MB, et al. The Effectiveness of telemental health: A 2013 review. Telemed J E Health 2013;(19):444-454.

Godleski L, Darkins A, Peters J. Outcomes of 98,609 U.S. Department of Veterans Affairs patients enrolled in telemental health services, 2006-2010. Psychiatr Serv. 2012;63(4):383-385. doi:10.1176/

NASW, ASWB, CSWE and CSWA Standards for Technology in Social Work Practice (2017)

NASW Telemental Health: Legal Considerations for Social Workers. By Anne B. Camper, General Counsel and Elizabeth M. Felton, JD, LICSW, Associate Counsel.

Maryland Regulations reviewed from        COMAR 10.42.10 (Teletheraphy)


Resources:  -Midatlantic Telehealth Resource Center  - Center for Connected Health Policy  American Telemedicine Association


Training Resources:

Https:/ - certification for TMH telemental-health/



Live Interactive Webinar Platforms




The Office of Continuing Professional Education hosts Live Interactive Webinars through two platforms: Zoom and WebEx.

Both platforms offer high quality and user-friendly webinar platforms for our registrants.


System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.


Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Late Fees and Refunds

Fee & Registration:

Cost is $65 and includes CE credit. *Cancellations must be received 24 hours in advance prior to the live interactive webinar to receive a refund or a credit letter.


*All cancellations will be subjected to a $35.00 administration fee

Course Completion & CE Information


Category I Maryland BSWE Requirement

The Office of Continuing Professional Education at the University Of Maryland School Of Social Work is authorized by the Board of Social Work Examiners in Maryland to sponsor social work continuing education programs. This workshop qualifies for 3 Category I Continuing Education Units for. The Office of Continuing Professional Education is also authorized by the Maryland Board of Psychologists and the Maryland Board of Professional Counselors to sponsor Category A continuing professional education.


ASWB Approved

Course completion requirements: To earn CE credit, social workers must log in at the scheduled time, attend the entire course, and complete the online course evaluation located in your account. After the online course evaluation is completed, you are then able to download your certificate. Partial Credit will not be given for participants who arrive late or leave early.


Unversity of Maryland School of Social Work, Office of Continuing Professional Education, provider #1611, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. UMSSW Office of CPE maintains responsibility for this course. ACE provider approval period: 02/11/2021 to 02/11/2024. Social workers participating in this course receive {3} continuing education credits.


Please refer to the tab "Live Interactive Webinar Policies & FAQs" for UMSSW Office of CPE policies regarding all live interactive webinar related matters.

Target Audience

Social Workers, LCPCs, and Psychologists

All those interested in Topic Welcomed

Webinar Policies & FAQs

Click The Link to View The Webinar Policies & FAQs



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