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Multiday Webinar

F20-602 Understanding Your Leadership Style and Building Your Potential to Lead

Total Credits: 12 ASWB Approved

600 Leadership and Management |  800 Online
S.Colby Peters, PhD, MSW
Course Levels:
52 Hours 15 Minutes
Original Program Date :
Oct 21, 2020
Target Audience:
Social Workers, LCPCs, and Psychologists




This three-part module will orient participants to leadership frameworks, practices, and competencies that span the fields of business, non-profit management, and community practice. Using nationally recognized assessment tools and problem-based learning exercises, participants will emerge with a clearer understanding of their personal leadership style, assets, and blind spots, and expand their potential to effectively build, manage, and lead teams.



S.Colby Peters, PhD, MSW Related seminars and products:

Colby has over 10 years of nonprofit experience in operations, development, technology and design, program development, and, most recently, organizational assessment using advanced research and analytic techniques with both quantitative and qualitative data. In addition, she has experience in policy research, development, and analysis, to include research and analysis of Maryland’s disability policies for Heather Mizeur’s gubernatorial campaign in 2014. Colby has shared her talents with many nonprofits in both professional and volunteer capacities, including the Y of Central Maryland, the Light House Shelter in Annapolis, and the Boys and Girls Clubs of Annapolis and Anne Arundel County.


Colby received her Master’s and PhD in social work for the University of Maryland. For her dissertation, Colby developed the first multi-level leadership model and assessment tool rooted in social work values and created for human service organizations.


Colby’s passion for organizational and leadership skill development stems from her belief – supported by research and experience – that with the right communication skills, the application of human service-centered principles of leadership, and some creativity and open-mindedness, non-profit organizations can realize their goals while making the most of available time and resources.

Learning Objectives



Module 1

11:45 – 12:15                   Registration

12:15 – 02:00                    Leadership Theories

                                    Case Write-Up

02:00 – 02:10                      Break   

02:10 – 04:30                 Moon Landing Group Activity


DiSC Assessments                              

04:30                            Adjournment


Module 2

11:45 – 12:15                Registration

12:15 – 02:30                   Bolman & Deal’s Four Frames

                                           Human Systems Leadership Principles                                  

02:30 – 02:40                     Break   

02:40 – 04:30                     Systemic Leadership Group Activity

04:30                                  Adjournment


Module 3

11:45 – 12:15                    Registration

12:15 – 02:30                     Circles of Influence Method

                                           Case Analyses Part I

02:30 – 02:40                     Break   

02:40 – 04:30                     Case Analyses Part II

                                         Conflict Management

                                         Leadership Definition and Development Plan

04:30                                 Adjournment


Upon completion, participants will be able to:

Module 1 

Explain and apply current leadership theories;

- Identify fundamental principles of effective teaming; and 

- Recognize the purpose and process of case study and analysis.


Module 2

- Cite the Intrinsx leadership model and explore individual results;

- Discuss Bolman and Deal’s Four Frames leadership model, complete the assessment, and analyze results in organizational contexts; and

- Explain the fundamentals of systems leadership and multi-level leadership and explore applications.

Module 3

- Demonstrate systems mapping technique for an organization

- Discuss leadership theories, teaming, personal experience and leadership strengths, and systems leadership to analyze a case study; and

- Development and implement leadership plan.

Bibliography & References

Bass, B. M., & Riggio, R. E. (2006). Transformational leadership. Psychology press. Blome, W. W., & Steib, S. D. (2014). The organizational structure of child welfare: Staff are working hard, but it is hardly working. Children and Youth Services Review, 44, 181– 188. doi:10.1016/j.childyouth.2014.06.018 Bodtker, A.M. & Jameson, J.K. (2001). Emotion in conflict formation and its transformation: Application to organizational conflict management. Bolman, L.G. and Deal, T.E. (2017). Reframing organizations: Artistry, choice, and leadership, 6th Ed., Josey-Bass: Hoboken, NJ. Booker, R. (2012). Leadership in children’s services. Children & Society, 26, 394–405. doi:10.1111/j.1099-0860.2011.00355.x Brimhall, K. L., & Lizano, E. L. (2014). The mediating role of inclusion: A longitudinal study of the effects of leader–member exchange and diversity climate on job satisfaction and intention to leave among child welfare workers. Children and Youth Services Review, 40, 79–88. doi:10.1016/j.childyouth.2014.03.003 Choi, Y. (2013). The influence of conflict management culture on job satisfaction. Social Behavior and Responsibility, 41(4), 687-692. Deutsch M. 1973. The Resolution of Conflict. New Haven, CT: Yale Univ. Press Enact Lifelong Learning Programme. Learning material on interpersonal conflict: Rahim’s model. Retrieved from Dickinson, N. S. (2014). Child welfare leadership development to enhance outcomes for children, youth and families. Human Service Organizations: Management, Leadership & Governance, 38, 121–124. Foster, A. (2013). The challenge of leadership in front line clinical teams struggling to meet current policy demands. Journal of Social Work Practice, 27, 119–131. doi:10.1080/02 650533.2013.798147 Gray, I., Parker, J., Rutter, L., & Williams, S. (2010). Developing communities of practice. Social Work and Social Sciences Review, 14, 20–36. Greenleaf, R. K. (2002). Servant leadership: A journey into the nature of legitimate power and greatness. Paulist Press. Gronn, P. (2002). Distributed leadership as a unit of analysis. The leadership quarterly, 13(4), 423-451. Hackman, J. R., & Hackman, R. J. (2002). Leading teams: Setting the stage for great performances. Harvard Business Press. Heraud, B.J. (2014). Sociology and Social Work: Perspectives and Problems. Jean P. Nursten (Ed.). Oxford: Pergamon Press. Ingram, R. (2013). Emotions, social work practice, and supervision: An uneasy alliance? Journal of Social Work Practice, 27, 5–19. doi:10.1080/02650533.2012.745842 Knee, R. T., & Folsom, J. (2012). Bridging the crevasse between direct practice social work and management by increasing the transferability of core skills. Administration in Social Work, 36, 390–408. doi:10.1080/03643107.2011.604402 Lawler, J., & Bilson, A. (2013). Social work management and leadership: Managing complexity with creativity. New York, NY: Routledge. Lazzari, M. M., Colarossi, L., & Collins, K. S. (2009). Feminists in social work: Where have all the leaders gone? Affilia, 24, 348–359. doi:10.1177/0886109909343552 Luthans, F., & Avolio, B. J. (2003). Authentic leadership development. Positive organizational scholarship, 241, 258. Mehl-Madrona, L., Mainguy, B. (2014). Introducing healing circles and talking circles into primary care. The Permanente Journal, 18, 4-9. Peters, S.C. (2015). Validation of a set of principles for social work leadership (Doctoral Thesis). Peters, S.C. (2017a). Social Work Leadership: An Analysis of Historical and Contemporary Challenges. Human Service Organizations: Management, Leadership & Governance. DOI: 10.1080/23303131.2017.1302375 Peters, S.C. (2017b). Defining Social Work Leadership: A Theoretical and Conceptual Review and Analysis. Journal of Social Work Practice DOI: 10.1080/02650533.2017.1300877. Peters, S.C. and Hodorowicz, M. (2018). Conceptualizing social work leadership with a focus group of social workers. Unpublished manuscript. Peters, S.C. and Hopkins, K. (2018). Validation of a measure of social work leadership. Unpublished manuscript. Price, M. (2018). Change through curiosity in the insight approach to conflict. Revista de Mediacion, 11, 1 (7 pages). Rahim, M. A. (2011). Managing conflict in organizations. Third Edition. Transaction Publishers. Ruch, G. (2012). Where have all the feelings gone? Developing reflective and relationship-based management in child-care social work. British Journal of Social Work, 42, 1315– 1332. doi:10.1093/bjsw/bcr134 Spitzer, W., Silverman, E., & Allen, K. (2015). From organizational awareness to organizational competency in health care social work: The importance of formulating a “profession-inenvironment” fit. Social Work in Health Care, 54, 193–211. doi:10.1080/00981389.2014.990131 Straw, C. Team or organizational commitment? April 2018. Retrieved from Tjosvold, D., Wong, A.S.H., and Chen, N.Y.F (2014). Constructively managing conflict in organizations. Annual Review of Organizational Psychology and Organizational Behavior, 1:545-568. Tony, D.E. and Hayes, L.J. (2017). A behavioral analysis of apologies, forgiveness, and interpersonal conflict. Behavior and Social Issues, 26, 128 – 155. Webster, M. (2012). Complexity approach to frontline social work management. Social Work and Social Sciences Review, 14, 27–46. Yliruka, L., & Karvinen-Niinikoski, S. (2013). How can we enhance productivity in social work? Dynamically reflective structures, dialogic leadership and the development of transformative expertise. Journal of Social Work Practice, 27, 191–206. doi:10.1080/0 2650533.2013.798157

Live Interactive Webinar Platforms



The Office of Continuing Professional Education hosts Live Interactive Webinars through two platforms: Zoom and WebEx.

Both platforms offer high quality and user-friendly webinar platforms for our registrants.


System Requirements:

  • Operating Systems: Windows XP or higher; MacOS 9 or higher; Android 4.0 or higher.
  • Internet Browser: Google Chrome; Firefox 10.0 or higher.

Our system is not compatible with the Safari web browser.

  • Broadband Internet Connection: Cable, High-speed DSL and any other medium that is internet accessible.

**Please have your device charging at all times to ensure that your device does not lose power during the webinar.


Course Interaction Requirements:

To participate in Live Interactive Webinars, you MUST have a device that allows you to view the presentation on screen and hear the instructor at all times. We do not allow participants to call-in from their phones or mobile devices and solely listen to the presentation. Participation in Live Interactive Webinars is mandatory.

Late Fees and Refunds

Fee & Registration:

Cost is $250 and includes CE credit. Registering after October 7, 2020 will incur an additional $20 late fee. *Cancellations must be received 24 hours in advance prior to the live interactive webinar to receive a refund or a credit letter.


*All cancellations will be subjected to a $35.00 administration fee

Webinar Common Questions




1. Are the webinars live?

Yes. The webinars are live and interactive – they are not pre-recorded. You should treat the webinars as if you are attending an in-person course in a classroom setting, which means Live Interactive Webinars require proper classroom etiquette. The instructor will always require your participation and attention.


2. Who are you authorized by?

While most licensing boards (Social Work, Professional Counselors and Psychologists) accept CE credits provided by Accredited Schools/Colleges of Social Work, licensees are responsible for determining where specific courses meet their jurisdiction’s requirements.  State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit.


The Office of Continuing Professional Education is approved by the following organizations:

  • The Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) Program, Provider number 1611, which is accepted by most States and Provinces.
  • The Maryland Board of Social Worker Examiners (BSWE).
  • Maryland Board of Professional Counselors and Therapists.
  • DC Department of Health: Professional Counseling and Social Work.
  • Maryland Board of Examiners of Psychologists (and many others)

**Not every course is approved by each organization. It is the responsibility of the participant to check the approval statement on the website to determine which CE approvals are being offered for each course.


3. Which CE category do webinars satisfy?

Live Interactive Webinars are Category I CEs in Maryland. Live Interactive Webinars are equivalent to face-to-face workshops and meet Maryland BSWEs standards.


4. What are the platforms we use to host our webinars?

Please visit the next tab.


5. How do I receive my CEs at the end of the webinar?

CE certificates will be made available to all participants who attend the webinar in full, and completes the evaluation found in their registration profile.


Failure to perform each step may result in a participant’s inability to receive CE credit.


6. What if I’m running late to join the webinar or must leave the webinar early?

According to ACE standards, full attendance is required to receive CE certificate. Therefore, if you arrive to the webinar late or leave the webinar early, you will not receive a CE certificate, partial credit is not offered for any of The Office of Continuing Professional Education workshops or webinars.


7. What if I am having technical difficulties during the webinar?

If you are have technical difficulties during the webinar, please do not notify the Instructor of these issues. Instead, please notify The Office of Continuing Professional Education department as soon as possible. There are three options you can choose from:

  • Email the Webinar Assistant at
  • Tech Support: 877.602.9877
  • Private message the Webinar Assistant during the webinar


8. What specific equipment do I need to attend the webinar?

The specific equipment that is essential to participating in a webinar is the following: working computer, tablet, or smart phone and speakers on your computer. Headphones would provide you with the best quality audio experience to listen to the instructor’s lectures. To ensure that your device does not lose battery midway through the webinar, please have your device plugged in and charging at all times. If this situation does happen where your device dies, you may rejoin the webinar and make sure to notify the Webinar Assistant of the situation. However this will affect the number of CEs received.


9. How do I register for webinars?

You can register for any webinar through our website, which is located on the University of Maryland School of Social Work, Continuing Professional Education website homepage at


10. What if I get kicked out of a webinar and cannot get back in?

While this should not happen, you can enter back into the webinar through your account profile by clicking “Launch Webinar”. You are given a few minutes to sign back in. Failure to return in time, will result in not receiving CE credits.


11. What do I do if I have a complaint/grievance?

The Office of Continuing Professional Education works hard to offer innovative workshops. We also take all complaints seriously. If you have a complaint, please contact our office IMMEDIATELY.


Refunds or Credit Letters will not be issued for fully attended workshops. Please see our Grievance Policy on the homepage of our website.


12. Do we offer ADA Accommodations?

We do! If you are requesting ADA accommodations, please contact us via email at least two weeks prior to the course date. Requests after that date may not be fulfilled.


Instructors reserve the right to dismiss participants who are not adhering to the Code of Conduct.


For questions, concerns, or to request special accommodations, please call: 410-706-1839.


For financial questions or concerns, please call: 410-706-5040

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